UX Writing Case Studies

Are guests travel ready?

How a centralized source of information took the stress out of preparing for travel.

Reimagining the experience when a loyalty member redeems one of their benefits.

How a single error message was integral to building a UX Writing practice.

Creating a new set of digital-friendly writing guidelines.

Ôra is a personal beauty bot that takes users through our short quiz and provides product recommendations.

I was one of 45 women selected for the first booking.com Hackathon: All Women Edition. As a part of my application, I completed multiple challenges.

The HPV Vaccine Decision Tool was created to help answer Albertans questions about HPV and help them make an informed decision about the HPV Vaccine.

How an A/B test led to a predicted $10 million in revenue.